Privacy policy
Last updated: Septempber 2025
1. Information We Collect
1.1. Personal Information
We collect information you provide directly to us, including:
Name, job title, company name, and contact information
Email address for communications
Business and project information you choose to share
Payment and billing information where applicable
1.2. Automatically Collected Information
We automatically collect certain information when you use our website or platform, including:
IP address, browser type, and device information
Pages visited, features used, and time spent
Operating system and log data
Cookies and similar tracking technologies
1.3. Google User Data
If you connect Google services, we may collect and process Google user data strictly as authorised by you, including email or file content and metadata necessary to provide the requested functionality. Google user data is accessed only after explicit user consent.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our services
Perform user-requested automations and integrations
Communicate regarding accounts, support, and operations
Process payments and manage billing
Comply with legal obligations
Google user data is not used for advertising and is not sold.
3. Information Sharing
We do not sell, trade, or rent personal information, including Google user data.
We may share information only:
With service providers who assist in operating the service (e.g. hosting, infrastructure, analytics, communications), under contractual confidentiality and data protection obligations
When required by law or to protect our legal rights
With your explicit consent
In connection with a merger, acquisition, or business transfer, subject to safeguards
Google user data is shared only to the extent necessary to provide the requested service and is not disclosed for other purposes.
4. Data Security
We implement appropriate technical and organisational measures to protect personal and sensitive data, including Google user data, against unauthorised access, disclosure, alteration, or destruction. These measures include encryption in transit and at rest where applicable, access controls, secure authentication, and access logging.
5. Google User Data Retention and Deletion
5.1. Retention
Google user data is retained only for as long as necessary to provide the services you have requested. Specifically:
Data actively used for integrations is retained while your account is active and the Google integration is connected
Cached or temporary data is automatically deleted within 30 days of processing
Upon disconnection of your Google account from our service, associated Google user data is deleted within 30 days
5.2. Deletion
You may request deletion of your Google user data at any time by:
Disconnecting your Google account from within the Leio platform settings
Contacting us at melanie@leio.io with a deletion request
Revoking Leio's access via your Google Account permissions
Upon receiving a deletion request or revocation of access, we will delete all Google user data associated with your account within 30 days, except where retention is required by law. We will confirm deletion upon request.
6. Cookies and Tracking
We use cookies and similar technologies to:
Maintain functionality and preferences
Analyse usage and performance
Cookie settings can be managed through browser preferences.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to withdraw consent where applicable.
8. Third-Party Services
Our services may link to third-party services. We are not responsible for the privacy practices of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website.
Contact
For questions about this Privacy Policy or data practices, contact:
